*{box-sizing:border-box}body{margin:0;font-family:"Segoe UI",Arial,sans-serif;background:#f2f4f7;color:#1c2430}
header{background:#003478;color:#fff;padding:14px 28px;display:flex;align-items:center;gap:24px}
header .logo{font-weight:700;font-size:20px}header .logo span.lg{background:#fff;color:#003478;border-radius:50%;padding:2px 9px;margin-right:8px;font-style:italic}
header nav a{color:#cfe0ff;text-decoration:none;margin-right:18px;font-weight:600}header nav a.active{color:#fff;border-bottom:2px solid #fff;padding-bottom:4px}
main{padding:24px 28px}.card{background:#fff;border-radius:8px;box-shadow:0 1px 4px rgba(0,0,0,.08);padding:24px}
h1{font-size:22px;font-weight:700;margin:0 0 4px;color:#003478}h2,h3{font-size:15px;font-weight:700}.sub{font-size:14px;font-weight:400;color:#5b6675;margin:0 0 20px}
form .grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}label{font-weight:600;font-size:13px;display:block;margin-bottom:5px}
input,textarea,select,button{font-family:"Segoe UI",Arial,sans-serif}input,textarea,select{width:100%;padding:10px;border:1px solid #c6ccd5;border-radius:6px;font-size:16px;font-weight:400;background:#fff}textarea{min-height:90px}
.full{grid-column:1/-1}.req{color:#c00}.checks{display:flex;gap:14px;flex-wrap:wrap}
.checks label{display:flex;gap:8px;align-items:center;border:1px solid #c6ccd5;border-radius:6px;padding:10px 14px;font-weight:600;cursor:pointer}
.checks input{width:auto}button{background:#1351d8;color:#fff;border:0;border-radius:6px;padding:10px 18px;font-size:16px;font-weight:600;cursor:pointer}
button.sec,a.sec{background:#e6ecf7;color:#003478;text-decoration:none}
a.sec{display:inline-block;border-radius:6px;padding:6px 10px;font-size:12px;font-weight:600}.msg{margin-left:12px;font-weight:600;color:#137333}
.board{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.col{background:#e4e8ee;border-radius:8px;padding:12px;min-height:400px}
.col h2{margin:4px 4px 12px;color:#003478;display:flex;justify-content:space-between}
.lead{background:#fff;border-radius:7px;padding:14px;margin-bottom:12px;border-left:4px solid #1351d8;box-shadow:0 1px 3px rgba(0,0,0,.08);font-size:13px}
.lead h3{margin:0 0 4px}.sales{background:#003478;color:#fff;display:inline-block;padding:3px 8px;border-radius:4px;font-weight:700;margin:4px 0 8px}
.meta div{margin:2px 0;color:#3b4554}.badge{display:inline-block;font-size:11px;font-weight:700;padding:3px 8px;border-radius:12px;margin:6px 4px 0 0}
.b-loaner{background:#fff1d6;color:#8a5a00}.b-pd{background:#dff3e4;color:#137333}.b-mobile{background:#e3ecff;color:#1351d8}.b-ex{background:#fde2e2;color:#a50e0e}
.desc{background:#f6f8fb;padding:8px;border-radius:5px;margin:8px 0}
.desc.pre{white-space:pre-wrap}
button.addcmt{background:transparent;color:#1351d8;padding:0;font-size:13px;font-weight:600;box-shadow:none;min-height:0}
button.addcmt:hover{background:transparent;text-decoration:underline}
.notes{white-space:pre-wrap;background:#fffbe8;padding:6px;border-radius:5px;font-size:12px}
.actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}.actions input{padding:6px;font-size:12px}.actions button{padding:6px 10px;font-size:12px}
.stockbox{margin-top:8px}.stockbox label{margin-bottom:4px}.stockbox .actions{margin-top:0}.stockbox .actions input{flex:1 1 220px;max-width:320px;width:auto}
.blankval{color:#8a94a3;font-weight:400}
.toolbar{display:flex;gap:10px;margin-bottom:16px}.toolbar input{max-width:360px}.claimed{color:#137333;font-weight:600}
.lead.hot{background:#fdecec;border-left-color:#d32f2f;box-shadow:0 0 0 2px #f5b5b5}
.hotb{display:inline-block;background:#d32f2f;color:#fff;font-weight:800;font-size:12px;padding:4px 10px;border-radius:5px;margin-bottom:6px;letter-spacing:.3px}
tr.hot td{background:#fdecec!important}tr.hot td:first-child{box-shadow:inset 4px 0 #d32f2f}
.drop{border:2px dashed #9fb3d9;border-radius:8px;padding:18px;text-align:center;background:#f6f9ff;color:#3b4f78;cursor:pointer;transition:.15s}
.drop.over{background:#e3ecff;border-color:#1351d8}.drop b{color:#1351d8}
.previews{display:flex;flex-wrap:wrap;gap:10px;margin-top:10px}.pv{position:relative;width:96px;height:96px;border-radius:6px;overflow:hidden;border:1px solid #c6ccd5;background:#eee}
.pv img{width:100%;height:100%;object-fit:cover}.pv .x{position:absolute;top:3px;right:3px;background:rgba(0,0,0,.65);color:#fff;border:0;border-radius:50%;width:22px;height:22px;padding:0;font-size:14px;line-height:22px;cursor:pointer}
.pv .nm{position:absolute;bottom:0;left:0;right:0;background:rgba(0,0,0,.55);color:#fff;font-size:10px;padding:2px 4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.thumbs{display:flex;flex-wrap:wrap;gap:6px;margin:6px 0}.thumbs img{width:64px;height:64px;object-fit:cover;border-radius:5px;border:1px solid #c6ccd5;cursor:zoom-in}
.lb{position:fixed;inset:0;background:rgba(0,0,0,.85);display:none;align-items:center;justify-content:center;z-index:99;flex-direction:column;cursor:zoom-out}
.lb img{max-width:92vw;max-height:84vh;border-radius:6px}.lb div{color:#fff;margin-top:10px;font-size:13px}
.notephotos{font-size:11px;color:#5b6675;margin-top:4px}.pastehint{font-size:12px;color:#5b6675;margin-top:4px}.att{display:inline-flex;align-items:center;gap:4px;font-size:12px;color:#1351d8;cursor:pointer;border:1px solid #c6ccd5;border-radius:6px;padding:5px 8px;background:#fff}
.notecomposer{margin-top:8px}.notecomposer .actions{margin-top:0}.notecomposer .previews .pv{width:72px;height:72px}
.att input{display:none}
header .logo span.lg img{display:none}
header .logo{display:flex;align-items:center}
header .logo span.lg.has{background:#fff;padding:5px 10px;font-size:0;border-radius:8px;display:inline-flex;align-items:center;margin-right:14px;box-shadow:0 1px 3px rgba(0,0,0,.25);font-style:normal}
header .logo span.lg.has img{display:block;height:40px;width:80px;object-fit:contain;max-width:none}
header{flex-wrap:wrap;row-gap:8px}
@media (max-width:760px){
  header{padding:10px 14px;gap:10px 16px}
  header .logo{font-size:16px;width:100%}
  header .logo span.lg.has{padding:4px 8px;margin-right:10px}
  header .logo span.lg.has img{height:30px;width:60px}
  header nav a{margin-right:12px;font-size:14px}
  header #who{margin-left:0!important;width:100%;font-size:12px}
  main{padding:16px 12px}
  .board{grid-template-columns:1fr}
  form .grid{grid-template-columns:1fr}
}
/* collapsed cards on the Service TO and FCTP boards */
.lead.mini{cursor:pointer;padding:10px 12px}
.lead.mini:hover{box-shadow:0 0 0 2px #0a3d7a33}
.lead.mini.locked{cursor:default}
.lead.mini.locked:hover{box-shadow:0 1px 3px rgba(0,0,0,.08)}
.lead.hot.mini.locked:hover,.lead.hotal.mini.locked:hover{box-shadow:0 0 0 2px #f5b5b5}
.lead.mini h3{display:flex;justify-content:space-between;align-items:center;margin:0 0 4px}
.lead.mini .exp{font-size:14px;color:#666}
.lead.expanded .collapse{float:right;padding:6px 12px;min-height:36px}
.hotalert{color:#c00;font-weight:800;text-transform:uppercase;margin:4px 0;font-size:13px;line-height:1.3}
.hotalert small{font-weight:600;font-size:11px}
button.hotbtn{background:#c00;color:#fff}
button.sec.delbtn{color:#a50e0e}
.editbox{background:#f6f8fb;border:1px solid #d5dbe3;border-radius:6px;padding:10px;margin:8px 0}
.editbox label{margin-top:8px}
.editbox textarea{min-height:60px}
.editbox select{width:100%;padding:8px;border:1px solid #c6ccd5;border-radius:6px;font:inherit}
.editbox .checks{margin-top:8px}
tr.editrow td{background:#f6f8fb}
.lead.hotal{background:#ffe3e3;border:2px solid #d32f2f;border-left:6px solid #b71c1c;box-shadow:0 0 0 2px #f5b5b5}
tr.hotal td{background:#ffe3e3!important;border-top:1px solid #e57373;border-bottom:1px solid #e57373}tr.hotal td:first-child{box-shadow:inset 6px 0 #b71c1c}
.hotal-badge{display:block;width:fit-content;background:#b71c1c;color:#fff;font-weight:800;font-size:12px;padding:3px 9px;border-radius:5px;margin:0 6px 6px 0;letter-spacing:.5px}
button.hottog{background:#c00;color:#fff}button.hottog.on{background:#fff;color:#c00;border:1px solid #c00}
.b-svc{background:#e3ecff;color:#1351d8}.b-body{background:#f3e8ff;color:#6b2fa0}
.fctp-board{grid-template-columns:1fr 1fr}
.history{margin:8px 0;font-size:12px}
.act{display:flex;gap:8px;align-items:baseline;padding:3px 0}
.act .atx{flex:1}.act time{color:#5b6675;white-space:nowrap;cursor:help}
.aic{width:1.25em;text-align:center;flex:0 0 auto}
.priorbox{border-left:2px solid #d5dbe3;margin:2px 0 8px 10px;padding-left:8px}
.history .priorbtn{background:transparent;color:#1351d8;padding:4px 0}
.homewrap{max-width:980px}
.homecards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.homecard{display:flex;flex-direction:column;align-items:flex-start;gap:6px;text-align:left;background:#f6f8fb;color:#003478;border:1px solid #d5dbe3;min-width:0;max-width:none;padding:16px;text-decoration:none;width:auto}
a.homecard:hover{border-color:#1351d8}
.homecard span{font-weight:500;color:#3b4554;font-size:13px}
.annhead{color:#003478;text-decoration:none;font-size:16px;font-weight:700;display:inline-flex;align-items:center}
.annstatus{margin:0;font-size:14px;font-weight:600;color:#1c2430}
a.annview{display:inline-block;margin-top:8px;background:#1351d8;color:#fff;text-decoration:none;border-radius:6px;padding:8px 14px;font-size:14px;font-weight:700}
a.annview:hover{background:#0e46be}
table{font-size:13px;font-weight:400}th{font-size:13px;font-weight:700}table button,table input,table select{font-size:13px}
.flabel,.ddfilters .dd>span{font-size:12px;font-weight:700;color:#003478}
#cnt{font-weight:600}
body.has-side{padding-left:248px}
body.has-side #nav{position:fixed;left:0;top:0;bottom:0;width:248px;z-index:30;background:#003478;color:#fff;display:flex;flex-direction:column;gap:4px;padding:12px 12px 16px;overflow:auto;margin:0}
body.has-side #nav .sidebrand{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:0 4px 10px}
body.has-side #nav .sidebrand span.lg{background:#fff;color:#003478;border-radius:8px;padding:5px 10px;display:inline-flex;align-items:center;box-shadow:0 1px 3px rgba(0,0,0,.25);font-style:normal}
body.has-side #nav .sidebrand span.lg img{display:none}
body.has-side #nav .sidebrand span.lg.has{font-size:0}
body.has-side #nav .sidebrand span.lg.has img{display:block;height:40px;width:80px;object-fit:contain;max-width:none}
body.has-side #nav a.homehead{display:flex;align-items:center;color:#fff;text-decoration:none;font-size:16px;font-weight:800;letter-spacing:.04em;padding:12px;margin:0 4px 8px;border-bottom:1px solid rgba(255,255,255,.28);min-height:44px;background:transparent}
body.has-side #nav a.homehead.active{color:#fff;border-bottom:1px solid rgba(255,255,255,.28);padding-bottom:12px}
body.has-side #nav a.homehead.active::before{content:"";width:7px;height:7px;margin-right:8px;border-radius:50%;background:#9ec1ff;flex:0 0 auto}
body.has-side #nav a.homehead:hover{color:#fff}
body.has-side #nav .mod{margin-left:8px}
body.has-side #nav .modtab{display:flex;align-items:center;width:100%;text-align:left;background:transparent;color:#d6e4ff;border:0;border-radius:8px;padding:12px;font-size:16px;font-weight:700;min-height:44px;box-shadow:none}
.js-ann-flag:not([hidden]),.ann-item-flag{display:inline-flex;align-items:center;justify-content:center;align-self:center;flex:0 0 auto;box-sizing:border-box;width:18px;height:18px;min-width:18px;max-width:18px;margin-left:8px;padding:0;border-radius:50%;background:#d32f2f;color:#fff;font-size:12px;font-weight:800;line-height:1;letter-spacing:0}
body.has-side #nav .js-ann-flag:not([hidden]){margin-left:auto}
body.has-side #nav .mod + .mod{margin-top:14px;padding-top:14px;border-top:1px solid rgba(255,255,255,.28)}
#who{display:flex;align-items:center;justify-content:flex-end;gap:16px;flex-wrap:wrap}
#settingslink{display:inline-flex;align-items:center;gap:6px;color:#cfe0ff;text-decoration:none;font-size:15px;font-weight:700;white-space:nowrap;background:transparent}
#settingslink .gear{font-size:16px;font-weight:400;line-height:1}
#settingslink.active{color:#fff;font-weight:800}
#settingslink.active::before{content:"";width:7px;height:7px;border-radius:50%;background:#9ec1ff;flex:0 0 auto}
#settingslink:not(.active):hover{color:#fff}
body.has-side #nav .modtab.active{display:flex;align-items:center;background:transparent;color:#fff;font-weight:800}
body.has-side #nav .modtab.active::before{content:"";order:-2;width:7px;height:7px;margin-right:8px;border-radius:50%;background:#9ec1ff;flex:0 0 auto}
body.has-side #nav .modtab:not(.active):hover{color:#fff;background:transparent}
#subnav{display:flex;flex-wrap:nowrap;align-items:stretch;gap:4px;overflow-x:auto;background:#fff;border-bottom:1px solid #e4e8ee;padding:0 20px;min-height:46px}
#subnav[hidden]{display:none}
#subnav a{flex:0 0 auto;color:#3b4554;text-decoration:none;font-size:15px;font-weight:600;padding:12px 12px 10px;border-bottom:2px solid transparent;background:transparent;white-space:nowrap}
#subnav a.active{color:#1351d8;font-weight:700;border-bottom-color:#1351d8;background:transparent}
#subnav a:not(.active):hover{color:#003478;background:transparent}
body.has-side #nav .sideclose{display:none;align-self:flex-end;background:transparent;color:#fff;border:0;font-size:22px;padding:4px 8px}
#sidetoggle{display:none;background:transparent;color:#fff;border:1px solid rgba(255,255,255,.45);border-radius:6px;padding:6px 10px;font-size:18px;line-height:1;min-height:36px}
@media (max-width:760px){
  body.has-side{padding-left:0}
  body.has-side #nav{transform:translateX(-110%)}
  body.has-side.side-open #nav{transform:none;box-shadow:6px 0 24px rgba(0,0,0,.28)}
  #sidetoggle{display:inline-flex}
  body.has-side #nav .sideclose{display:inline-flex}
  #subnav{padding:0 8px}
  .fctp-board{grid-template-columns:1fr}
  .homecards{grid-template-columns:1fr}
  .homecard{max-width:none;width:100%}
}
.ann{border-bottom:1px solid #e4e8ee;padding:16px 0}
.ann h2{margin:0 0 4px;font-size:18px;display:flex;align-items:center;flex-wrap:wrap;gap:8px}
.ann h2 .pin,.ann h2 .ann-item-flag{margin-left:0}
.ann .meta{color:#5b6675;font-size:13px;margin:0 0 8px}
.pin{display:inline-block;font-size:11px;font-weight:800;color:#8a5a00;background:#fff1d6;border-radius:12px;padding:2px 8px;margin-left:8px;letter-spacing:.2px;vertical-align:middle}
.abody{font-size:15px;line-height:1.45;overflow-wrap:anywhere}
.abody p{margin:0 0 8px}
.abody img{max-width:100%;height:auto}
.abody .ql-size-small{font-size:0.75em}
.abody .ql-size-large{font-size:1.5em}
.abody .ql-size-huge{font-size:2.5em}
.abody .ql-align-center{text-align:center}
.abody .ql-align-right{text-align:right}
.abody .ql-align-justify{text-align:justify}
.annpagehead{display:flex;justify-content:space-between;align-items:flex-start;gap:12px 16px}
.annpagehead .sub{margin-bottom:16px}
a#create:not([hidden]){display:inline-block;margin-top:2px;background:#e6ecf7;color:#003478;text-decoration:none;border-radius:6px;padding:6px 12px;font-size:13px;font-weight:700;white-space:nowrap}
#composer{margin:0}
@media (max-width:760px){
  .annpagehead{flex-direction:column;align-items:stretch}
}
#editor{background:#fff;min-height:160px}
.ql-container.ql-snow{min-height:140px;font-size:16px}
.pinrow{display:flex;align-items:center;gap:8px;margin:12px 0;font-weight:600}
.pinrow input{width:auto}